bet365 Casino is the online casino operated by bet365, the family-owned British gaming group run out of Stoke-in-Trent in England and regulated by the UK’s Gambling Commission. bet365 is one of the largest gaming companies in the World and employs over 1,000 people in England and Gibraltar to support millions of customers worldwide.
For a full breakdown of what the site has to offer, including information on the welcome package, VIP scheme and withdrawal times, read our full bet365 Casino review below.
bet365 has a two sided tale. From its inception in 1974, the site was a small chain of betting shops. It was the second half of the tale that would make all the difference. The online avatar began in Stoke-on-Trent in the year 2000.
Denise Coates, an ambitious business woman, and daughter of Peter Coates launched the superstar online brand we all know today out of a portakabin based in a shopping centre car park. The company launched to the public in 2001 and the rest is history.
While the site primarily focussed on sports betting activities, it quickly grew into something much more, offering a full suite of gaming products like poker, financial betting and of course casino.
bet365 Casino has a sterling reputation for ethical and fair play. As a company, they have been established since 1974 and have led the way when it comes to brand values such as integrity and fair pay-outs. The sportsbook is heavily licensed in the UK and the same applies to the gaming products in Gibraltar.
Over the years the brand has picked up their fair share of industry awards. Arguably their proudest achievement was winning operator of the year from eGaming Review, a massively popular internet publication. That isn’t the first time they picked up award from eGaming Review – they were also ranked the number one gaming company in the Power50 three years on the trot from 2010 to 2012.
The casino is hosted on the Playtech platform. There are several options available to you to play at the casino; you can go to the site directly and play the games on the site directly. Or you can download the casino client if you don’t mind extra software on your PC.
While the option to download is somewhat convenient, many of the biigger casinos are moving away from this; the improvements of browsermobile technologies simply means these casino clients are unnecessary. Finally, if you own an iPhone or iPad, you can download the bet365 iOS mobile app. If you want maximum convenience and the most fluid experience, then we have no reservations recommending mobile.
With over 40 years of gaming experience, the company knows a thing or two about designing a stunning casino. From a user experience standpoint, the lobby is very good indeed, but can be a little basic at times. Before we get into that, there is the small issue of creating an account.
Click on any of the join now buttons on the site and you will load the registration form. The form will take you around 40 or so seconds to complete and once you are finished, you will have login details. These are your keys the site and you can use them across any device.
Now that you’re in, it’s time to explain how the lobby works. On the left hand side, you have a list of categories that will sort the games for you. The categories are featured games, slot games, card games, table games, video poker, games & keno and finally jackpots. In terms of game selecting, this is all we have at our disposal. No search bar or way to sort new games is a little limiting and makes navigation tricker. However, progressive jackpot hunters will be able to spot a tasty jackpot from a mile off.
Casino players will also have an easy time finding games with the casino related tabs remaining on one page. It’s only the slots players who may experience an issue. Some kind of free play option would have been nice as well. However, we’re not saying the lobby is bad by any stretch. In fact, this stripped down experience is actually a good thing and almost allows for a more intense focus on the games at hand.
Play On Mobile
Mobile is the new cool kid in town and is quickly becoming the device of choice for the modern casino player. While all the laptop and desktop computers are down the job centre, smartphones and tablets thrive. bet365 Mobile casino offers all the same great thing as the PC site – but with greater usability, faster gameplay and superior flexibility. To play on the mobile site, all you have to do is head over to the site with your Android or Apple device to instantly access the portable version of the site.
Any great casino worth its salt will give a player a nice big bonus to welcome them into the site. And bet365 don’t disappoint with a stunning first deposit offer; a 100% bonus up to a maximum of £100. With this bonus, any funds you deposit will be instantly matched, essentially doubling your fun.
Here’s an example of how the bonus works; deposit £20 today and you will recieve another £20 in bonus – this means in total you have £40 to play. For the maximum bonus of £100, you will need to make a £100 deposit – giving you a stunning £200 to play. Remember to use code BONUS100 while depositing to receive your bonus.
As with all bonuses, there is some fine print we have dug into to make sure the site isn’t trying to take advantage. And thankfully, the terms are void of anything like that – the wagering is a generous 20 times the deposit and bonus – which is half the average wagering requirements offered by 80% of online casinos.
We would have liked to see a 2nd or maybe even 3rd deposit offer but sadly this is it. However, we are expecting that bonuses are also given out so there should always be a way to make your deposits go further.
bet365 are known to dish out some giant prizes from time to time. Slot tournaments in particular are a popular past time – essentially a group of slots will be selected and then players will need to race to the top of a leaderboard to earn cash prizes and free spin goodies.
There’s also cashback promos which will allow a certain percentage of lost wagers to return to you as a bonus – this bonus once again comes with that delicious 20 time wagering term. For even better offers like deposit top ups and free spins, we recommend that you keep an eye out on your inbox. Some casinos really do keep their best surprises for the inbox.
At bet365, loyalty is rewarded in a number of ways. First of all, comp points – every time you make a real money wager at the site you will earn comp points. To be more precise – every £10 wagered converts into 1 comp point. These comp points can be exchanged for real cash – but they do serve another purpose.
The VIP club and correlating levels are dependant on the comp points you have accrued. There are three levels in all: bronze, silver and gold – the most glorious perks afforded to the top tier are well worth the effort: tailored bonuses, special VIP account management, invites to sporting events and free chip top ups made to your account.
bet365 Casino has all the latest slots, video poker, roulette and blackjack games. You’ll find hundreds of games here that will keep you entertained for hours. Here is a summary of what is available:
Live Dealer Games: European Live Dealer Casino, Asian Live Dealer Casino VIP Roulette, Live Baccarat, Live SicBo. A unique aspect of their live dealer games is that you can choose whether to play with a European dealer or an Asian dealer.
Marvel Games: Brilliant slot games available including King Kong Slots and Iron Man 2
Card Games: Blackjack, Baccarat, Red Dog
Table Games: European Roulette, 3D Roulette, Craps
Slot Games: Rocky, Gladiator, Pink Panther, Mr Cashback, Spamalot
Progressives: Beach Life, Daredevil, Gladiator Jackpot, Gold Rally, Iron Man Jackpot
Video Poker: All American, Aces and Faces, Deuces Wild
Live Dealer Options
Whether you prefer your dealers to be Asian or from Europe, bet365 have you covered either way. All the best casino games are available to play live across multiple devices including iconic games like blackjack and roulette. Finding a table which suits you budget and fun needs should be easier with varying stake limits per table.
The casino has a very strong banking backend which allows you to deposit money into your account using all standard payment techniques. These include: bank transfer, credit cards, debit cards, cheques, neteller, fast bank transfer, moneybookers, paysafecard, entrypay, click2cash and uKash.
The site uses encryption technologies to ensure your online details are always safe. To make a deposit, simply launch the cashier, add your favourite payment method and finally choose the amount you wish to deposit.
Withdrawal times are strongly linked to the payment method you used to withdraw. If you withdrew directly to your bank account, then you can expect a 2-5 day waiting time. If you used an e-wallet like Skrill however, you could see your funds in almost a quarter of that time.
For the fastest times possible, we strongly advise you to collect any ID you need before making the withdrawal – casinos have an obligation to ask for ID and the quicker you give it, the faster your withdrawal will process.
Customer support is very responsive and you’ll be able to get your question answered quickly. Staff are available on a 24 7 basis and they are trained to have excellent knowledge. There are many ways you can get in touch and they are all detailed on the website under ” us” but perhaps the simplest way is to contact them using the live chat facility that is available on the site.
Alternatively, you can send them an email at supportcustomerservices365m or ring them up 08000 288 365 UK freephone. If you would prefer to seek out an answer for yourself, you can also use the FAQ, which will allow you to search through a database of the most asked questions plus matching answers. All you need to do is enter your search query into the box and then submit, a range of answers should then be chosen for you. If you are unsatisfied with the results, you will be give the option to chat to customer services.
The difference between bet365 and other online casinos is that the former has a strong customer retention team that works hard to ensure you have fun whilst playing casino games online. As a real money player you’ll be invited to participate in regular tournaments and, if your game play is high enough, you’ll be invited to their exclusive VIP club.
This is a trusted online gaming brand and the software they have chosen for their online casino is world-class. Granted, it is a little lacking in features and the lobby could do with some work – but this is still a strong offering. Winnings, unlike some other casinos, can be withdrawn instantly. If you are going to play on a online casino, then you can’t go wrong playing at bet365 Casino.